At HOUSE OF NAKHRA™, we respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase through our website.
1. INFORMATION WE COLLECT
When you place an order or interact with our website, we may collect information such as:
• Full name
• Mobile number
• Email address
• Billing and shipping address
• Order and transaction details
• Information you provide when contacting our customer support team
We may also collect certain technical information when you browse our website, such as device information, browser type and website usage information.
2. HOW WE USE YOUR INFORMATION
We use the information collected to:
• Process and deliver your orders.
• Provide order confirmations and tracking updates.
• Process exchanges and resolve customer service requests.
• Communicate with you regarding your orders.
• Improve our website, products and customer experience.
• Prevent fraudulent or unauthorised transactions.
• Comply with applicable legal and regulatory requirements.
If you choose to receive marketing communications from us, we may also use your contact details to send information about new collections, launches, offers and updates. You may opt out of marketing communications at any time.
3. PAYMENT INFORMATION
Payments made through our website may be processed by third-party payment gateway providers.
HOUSE OF NAKHRA™ does not ordinarily store your complete card, UPI or banking credentials on our servers.
Payment information is handled by the applicable payment service provider according to its own privacy and security practices.
4. SHARING OF INFORMATION
We do not sell or rent your personal information.
We may share relevant information with trusted service providers where necessary to operate our business, including:
• Payment gateway providers
• Shipping and logistics partners
• Website and technology service providers
• Customer support or communication service providers
These parties receive only the information reasonably required to provide their services.
We may also disclose information where required by applicable law, regulation, legal process or governmental authority.
5. COOKIES
Our website may use cookies and similar technologies to improve website functionality, understand website usage and provide a better browsing experience.
You may be able to control or disable cookies through your browser settings. Certain website features may not function properly if cookies are disabled.
6. DATA SECURITY
We take reasonable measures to protect the personal information we collect against unauthorised access, misuse, alteration or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
7. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
HOUSE OF NAKHRA™ is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing them with personal information.
8. YOUR RIGHTS
Subject to applicable law, you may contact us to request access to, correction of or other appropriate action regarding your personal information.
You may also contact us regarding questions or concerns about how your information is handled.
9. CHILDREN’S PRIVACY
Our website is not intended to knowingly collect personal information from children.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our business, website or applicable legal requirements.
Any updated version will be posted on this page with the revised effective date.
11. CONTACT US
For any questions, concerns or requests relating to this Privacy Policy, please contact:
HOUSE OF NAKHRA™
Email: info@houseofnakhra.com
Last Updated: 18/09/2026
Own Your Nakhra.